Upgrade to Prime
and fulfil all your digital needs!

By becoming a postpaid user, you can enjoy a simple and worry-free life. Enter a whole new level of your digital lifestyle with various exclusive packages starting at 100k. Complete with huge quota up to 80GB and free calls to all operators. Plus, get free access to your favorite apps.

Now is the time for a simpler life, Upgrade to Prime, now!

  • Beragam Paket

    Various Eksclusive
    Packages

  • Kuota Besar

    Huge Quota
    up to 80GB

  • Nelpon

    Calls to all
    operators

  • Bebas Akses Aplikasi

    Free access to
    popular apps

Choose Various Packages
to fulfill your digital life style!

Prime 100

20GB

Main Quota

5GB
App Quota
5000
minutes
Calls to IM3 numbers
100
minutes
Calls to others operators
1000
poin
Bonus IMPoin
1.5x
poin
Rewards IMPoin

Rp100ribu

Prime 150

30GB

Main Quota

10GB
App Quota
5000
minutes
Calls to IM3 numbers
150
minutes
Calls to others operators
1500
poin
Bonus IMPoin
1.5x
poin
Rewards IMPoin

Rp150ribu

Prime 200

40GB

Main Quota

10GB
App Quota
5000
minutes
Calls to IM3 numbers
250
minutes
Calls to others operators
2000
poin
Bonus IMPoin
1.5x
poin
Rewards IMPoin

Rp200ribu

Prime 300

50GB

Main Quota

10GB
App Quota
5000
minutes
Calls to IM3 numbers
300
minutes
Calls to others operators
3000
poin
Bonus IMPoin
1.5x
poin
Rewards IMPoin

Rp300ribu

Prime 450

80GB

Main Quota

10GB
App Quota
5000
minutes
Calls to IM3 numbers
500
minutes
Calls to others operators
4500
poin
Bonus IMPoin
1.5x
poin
Rewards IMPoin

Rp450ribu

FAQ

  • What is PRIME ?
    PRIME is best postpaid package from IM3 Ooredoo for all of your priorities : Big internet quota on all networks up to 80 GB, Call to other operators up to 500 minutes and Access to Favorite Application. ,br.Subscribe PRIME start from Rp 100.000/month
  • What are the advantages of PRIME ?
    Advantages of PRIME package are:
    1. Various selected packages at affordable prices
    2. Large internet quota
    3. Calls to all operators
    4. Free access to a variety of popular applications

    And for PRIME 300, 450 & PRIME X 888
    1. Premium Service
    2. Non Stop Internet & Calls
    3. Worry-free Roaming
    4. Extra IMPoin Loyalty Reward Points
  • How to register PRIME ?
    For new customer, migrating customer from prepaid and customer postpaid can register PRIME
    1. New Customer : visit to nearest Indosat Ooredoo Store (Gerai)/ partner of Indosat Ooredoo (Erafone, Okeshop, Global Teleshop, & Android land)
    2. Postpaid Customer (change package plan): visit to nearest Gerai Indosat Ooredoo
    3. Migrating from Prepaid: visit to nearest Gerai Indosat Ooredoo
  • What is Booster Apps ?
    Booster Apps is a special additional package that customer can subscribe on PRIME 100 – 450. Only pay Rp 20.000, customers get 6GB quota for access Youtube & Instagram
  • Will Booster Aplikasi be automatically renewed ?
    Yes, Booster Aplikasi will be automatically renewed
  • What kind of payment methods from PRIME ?
    For new customer, migrating customer from prepaid and postpaid customer can register PRIME. The following are the details of payment methods such as Cash, direct debit, and credit card. While for PRIME 300, 450 and PRIME X 888 you have to use direct debit - credit card
    1. PRIME 300 : Direct Debit – Credit Card
    2. PRIME 450 : Direct Debit – Credit Card
    3. PRIME X 888 : Direct Debit – Credit Card
  • What if my debit - credit card invalid do not pass verification process to subscribe PRIME 300, 450, and PRIME X 888 ?
    You can update the direct debit - credit card for one more time. if it is still invalid, your package will be changed to PRIME 200 and all roaming and IDD features will be deactivated
  • What are the Premium Streaming Access?
    Benefit that given specially for PRIME 300, 450 dan PRIME X 888 , whereas customer will get FREE premium subscription access to watch movie & serial drama, music & music video and game voucher credit.
  • What are FREE subscription premium access can you get?
    Here is the free premium access subscription that can be obtained specifically for PRIME 300, 450 and PRIME X 888:
    Gratis Akses Premium Prime 300 Prime 450 Prime X 888
    Akses Viu Premium Cuma Rp0
    Gratis 1 bulan JOOX VIP
    Gratis Voucher Game Unipin
    Worth value include VAT
  • What is Viu Premium Access Only Rp0 and how to claim?
    PRIME users is now able to watch Pretty Little Liars series and the latest Asian drama on Viu with IM3 Ooredoo network and you can watch Viu Premium!
    For you PRIME users, you can directly access VIU Premium as long as you use Indosat network.
  • What is FREE 1 Month JOOX VIP and how to claim?
    Especially for you PRIME 450 and Prime X 888 customers, you can enjoy 1 month free JOOX VIP to access music, music videos, and other content provided in the JOOX application
    How to claim benefit:
    1. Access to *123*008 # or myIM3
    2. Customers choose Free Joox Premium
    3. If the customer claims via *123*008#, the customer will get an SMS notification containing the url link to the JOOX landing page. If the customer claims via myIM3, it will be redirected to the JOOX landing page.
    4. If the customer already has the JOOX application, will be redirected to the JOOX application on page confirmation. If the customer doesn't have the JOOX app, they will be directed to the Play Store.
    5. Customer enters active customer's IM3 number as PRIME 450 and PRIME X 888
    6. Customers enter the OTP received via SMS from 99231
    7. Customers will receive a Pop Up notification “Terima kasih telah membeli JOOX VIP. Kamu mendapatkan Karaoke Plus Gratis yang akan ditambahkan secara otomatis ke akunmu”
    8. Customers will receive an SMS notification “Purchase of items from Fortumo for Rp.49000 (including VAT) has been successful. CS: s.fortumo.com
    9. If the customer is active in the Postpaid PRIME 450 and PRIME X 888 packages, the customer will not be charged for the 1 month JOOX package.
    10. If a customer claims a benefit for the second time in the same billing period, the second claim benefit will be successful and will be charged in your postpaid bill
    11. There is no automatic renewal, to enjoy the benefits in the following month, customers need to claim again.
    12. If the customer is not active in the PRIME 450 and PRIME X 888 packages, the customer will be charged for the 1 month JOOX package for IDR 49,000 which will be included in your postpaid bill
  • What is FREE Unipin Game Voucher and how to claim?
    PRIME 300, 450 and Prime X 888 users can enjoy free benefit Unipin game voucher (10,000 Unipin Credit).
    Unipin Credits is a currency owned by Unipin to buy products, services and in game items in collaboration with Unipin. Unipin’s best product: Mobile Legends, PUGB (PC), Rules of Survivor (PC), Google Play Voucher How to claim benefit:
    1. Access *123*008# then select Unipin Game Voucher
    2. Customer get OTP OTP and enter the code shown.
    3. Customer receive a SMS containing a Unipin voucher code
    4. Customer redeem vouchers on the official Unipin website: unipin.co.id
    5. There is no automatic renewal, to enjoy the benefits in the following month, customers need to claim again.
    6. If the customer is not a Postpaid Prime customer of 300K, 450K or 888K, then this claim benefit will fail.
  • What is Extra IMPoin Loyalty Reward Points?
    IMPoin is Indosat Ooredoo’s Reward Program that let us say ‘Thank you” for being our customer and at the same time rewarding every time you paid your billing payment, reload and buy any package from our outlets.
  • What is Extra IMPoin Loyalty Reward Points?
    For PRIME customer, you will be registered at IMPoin Silver tier, every time you paid your billing payment, reload and buy any package from our outlets with amount Rp10,000, you will get 1.5x poin.
    This means that every time you make a PRIME bill payment, top up your credit or buy a package at any outlet or outlet of IDR 10,000, you will get 150 Loyalty Points.
  • Can I use limit feature on PRIME ?Are there any other IMPoin Loyalty Reward benefits given to PRIME customers?
    Apart from the benefits of Extra Loyalty Reward Points, PRIME also provides additional Points when customers subscribe to PRIME for the first time. The following are the bonuses given for each Plan:
    Prime Plan Welcome Bonus IMPoin
    PRIME LITE 50 500
    PRIME LITE 80 800
    PRIME 100 1000
    PRIME 150 1500
    PRIME 200 2000
    PRIME 300 3000
    PRIME 450 4500
    PRIME X 888 8000
  • What are the Roaming and International Call package discount?
    Benefit that given specially for PRIME 300, 450 dan PRIME X 888 , whereas customer will get billing discount after customer registers specific Roaming and International Call package
  • Will customer on PRIME 300, 450, and PRIME X 888 has Roaming & International services automatically active ?
    Yes, when you active on those PRIME package, the features will be active automatically. Yet you have to register Roaming & International call package to get biling discount benefit
  • What are Roaming & International Call package eligible for bill discount ?
    Below are Roaming & International Call eligible for bill discount. For the other packages, customers will not get bill discount Roaming
    No Package Active Periode (Days) Country Coverages Price
    1 Quota 3 20 100,000
    2 Quota 7 20 200,000
    3 Unlimited 3 20 150,000
    4 Unlimited 7 20 250,000
    5 Quota 3 60 250,000
    6 Quota 7 60 400,000
    7 Unlimited 3 60 300,000
    8 Unlimited 7 60 500,000
    *Price Include VAT
    International Call
    No Package Active Periode (Days) Country Coverages Price
    1 01016 Package 1 Daily 1 Australia, Brunei Darussalam, Canada, China, France, German, Hong Kong, India, South Korea, Malaysia, Netherlands, Singapore, Thailand, UK, US 10,000
    2 01016 Package 1 Weekly 7 50,000
    3 01016 Package 1 Monthly 30 100,000
    4 01016 Package 2 Weekly 7 Bahrain, Egypt, Iran, Quwait, Palestine, Qatar, Saudi Arabia, Turki, Yaman, Japan 50,000
    5 01016 Package 2 Monthly 2 30 120,000
  • Can I get bill discount if I buy others packet or using retail services ?
    No, bill discount apply only for specific Roaming & International Call package listed on table
  • What is the amount of bill discount Roaming & International Call package given for each PRIME ?
    • Bill Discount for Roaming package
    Main Package Roaming Benefit Discount Billing
    Roaming Maximum
    Frequency Benefit
    (include tax) (exclude tax)
    PRIME 300 3 days 100,000 90,909 1 x Billing Period
    PRIME 450 3 days 150,000 136,364 1 x Billing Period
    PRIME X 888 7 days 250,000 227,273 1 x Billing Period

    • Bill Discount International Call package
    Main Package International Call Benefit Discount Billing
    IDD Maximum
    Frequency Benefit
    (include tax) (exclude tax)
    PRIME 450 1 days 10,000 9,091 1 x Billing Period
    PRIME X 888 7 days 50,000 45,455 1 x Billing Period

    Amount of Bill Discount will follow Roaming & International Call package price

    Example
    • Bill Discount for Roaming package
    • Billing Period 01 Jan – 01 Feb
    • Customer on PRIME 300
    • Register Roaming Quota 7 days (20 country) on 05 Jan
    • Billing on 01 Feb
      Service Charge (exclude tax)
      Roaming Quota 7 Days (20 Country) 227,273
      Discount Roaming – PRIME 300 (90,909)
    • Diskon Tagihan untuk paket Nelpon International
    • Billing Period 01 Jan – 01 Feb
    • Customer on Plan PRIME 450
    • Register Flat Call 1 day on 05 Jan
    • Billing on 01 Feb
      Service Charge (exclude tax)
      01016 Package 1 Day 9,091
      Discount IDD – PRIME 450 (9,091)
  • What is Access to Favorit Application?
    Access to Favorit Application (WA, FB, Twitter, LINE, gojek, Grab, Tokopedia, Bukalapak, Shopee, Spotify, JOOX, Traveloka) are the features where customers can access the Apps without using main quota
  • What are the additional packagecan be activated on PRIME package ?
    No, bill discount apply only for specific Roaming & International Call package listed on table
    1. Extra booster
    2. Booster Apps Youtube & IG (PRIME 100, 150, 200, 300, 450)
    3. Voice & SMS Postpaid Add On (follow billing cycle)
  • Can I use limit feature on PRIME ?
    Yes, customers can use limit feature and limit amount exclude PRIME package price
  • How to check remaining quota of PRIME package?
    No, bill discount apply only for specific Roaming & International Call package listed on table
    1. UMB Menu Check Main Package Quota Postpaid
    2. MyIM3
  • Can I use my Main Quota if my Apps Quota already reach the FUP?
    Yes, customer can use Main Quota for Fav. Apps after the usage of Quota Apps reach the FUP.
  • How is the hierarchy of data usage on PRIME package ?
    1. Favorit Apps
    2. Midnight Quota
    3. Main Quota
    4. Shared Quota
  • How is the hierarchy of voice usage on PRIME package ?
    1. Quota to All Operator
    2. Quota to Other Operator
    3. Quota to IM3 Ooredoo

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