Indosat Ooredoo & Erajaya Group Formed JVC
Expanding Indosat Ooredoo Network Outlets Throughout Indonesia
Jakarta, November 24, 2015 – Today, Indosat Ooredoo and Erajaya Group signed an agreement on formation of a Joint Venture Company (JVC) to expand the network of customer service outlets as part of the efforts to facilitate the public in obtaining telecommunications services via more than 300 Indosat Ooredoo outlets throughout Indonesia.
The formation of this joint venture aims to deliver excellence of Indosat Ooredoo and Erajaya in providing telecommunication services and handsets at the same time, so that the public and customers can obtain telecommunication solutions under one roof. The signing was done by Alexander Rusli, President Director & CEO of Indosat Ooredoo and Budiarto Halim, President Director of Erajaya Group.
Indosat Ooredoo wants to deliver a new experience for the customers to enjoy comprehensive mobile services. Indosat Ooredoo, through its various mobile service package desires to get closer to customers in order for the customers to easily obtain solutions and information at strategic and accessible places. Indosat Ooredoo outlets allows customers to purchase new handsets, including trade-in with the latest handset with official warranty, insurance protection, as well as choosing a variety of 4G data package that suits your needs.
To provide a complete and thorough solution, Indosat Ooredoo, through its subsidiaries, cooperates with Erajaya Group, a leading-edge electronic devices retail and distribution company in Indonesia which has been presenting the latest smartphone devices from various leading brands.
Alexander Rusli, President Director & CEO of Indosat Ooredoo said, "We are very pleased with the formation of the JVC with Erajaya Group. This demonstrates our new spirit to become the leader of digital services to become the digital telecommunication company in Indonesia by presenting a more accessible simple and affordable leading-edge digital services for the public. With Erajaya, we want to create a new experience for the customers where the customers get the opportunity to purchase a wide range of 4G handsets at affordable prices, the most attractive and transparent data packages, as well as various applications and digital contents, in which we present with a more personal services to facilitate the customers in accessing the digital world."
With the additional outlets, Indosat Ooredoo is expected to facilitate customers in communicating as well as to fulfill their needs of service access with support of the latest handsets which draws the customers closer to the digital world. In addition, it will provide convenience to the customer therefore they do not need to visit different stores to purchase devices and telecommunications services according to their needs.
Alexander Rusli added: "Convenience for customers presented through this cooperation also become a proof of the new spirit of Indosat Ooredoo which involves our desire to treat customers as friends. Understanding their needs especially in the era of the digital world, and provide solutions to those needs by presenting a variety of convenience for the customers."
While Budiarto Halim, President Director Erajaya Group pointed out, "We welcome the strategic partnership with Indosat Ooredoo. Erajaya Group has an extensive experience in managing retail businesses. With this strategic partnership, we are determined to provide the retail network with a new concept that offers an integrated, comprehensive, and professional service under one roof. We believe that the combined products as well as quality service from Indosat Ooredoo with retail competence of Erajaya Group will be able to bring new standards of customer service in Indonesia"