Indosat Ooredoo Launches CloudVoice

Solutions for Corporate Customers Maintaining Business Amid Covid-19 Pandemic



Jakarta, 06 May 2020 - Corona Virus Disease (COVID-19) pandemic has changed the way people carry out their daily activities, including on managing companies to do business. Not a few companies that experienced a significant decline because at this time they are no longer focused on developing business but struggling to survive by reducing operating expenses amid this challenging situation.

Indosat Ooredoo as the leading telco in Indonesia, through Indosat Ooredoo Business, presents CloudVoice in response to these challenges. CloudVoice allows corporate customers to get the prime experience using voice services. CloudVoice has 2 main solutions namely CloudPBX and Cloud CallCenter. This solution will maintain the company's operations amid work from home policy and support them to stay focused on the company's core business.

Chief Business Officer Indosat Ooredoo, Bayu Hanantasena said "Indosat Ooredoo always committed to support community and business entity in Indonesia while facing a challenging situation due to the current Covid-19 pandemic. We provide solutions that are well targeted and able to support the sustainability of corporate customers who are experiencing a business downturn. We hope this solution will help corporate customers to maintain or transform businesses that adapt to current conditions."

CloudPBX allows companies to save big telecommunications expenses without the need to buy their own PABX and licenses, equipment, or provide a dedicated place for employees to operate the machine. Meanwhile, Cloud CallCenter allows employees in the customer service function to remain productive and support the company's operations even though on working from home mode. CloudVoice allows companies to use office telephone numbers anywhere and still maintain expedite coordination of employees as well as when working in the office.