UNLIMITED
INTERNET

HEMAT
DAN TERJANGKAU

NO BILL
SHOCK

JARINGAN
TERLUAS

Nikmati internet roaming tanpa rasa khawatir dengan paket unlimited internet, paket internet tanpa batasan kuota. Kamu bisa terus internetan di luar negeri non stop selama masa aktif, bisa pindah negara dalam satu zona, tanpa ada biaya tambahan. Dapatkan mulai dari Rp 250 ribu untuk 3 hari.
Dijamin No Bill Shock! Dengan paket unlimited internet roaming, kamu tidak akan mengalami tagihan tak terduga. Jika pemakaian kuota kamu mencapai jumlah yang telah dibayarkan untuk pembelian paket, misalnya Rp250.000, maka penggunaan internet kamu selanjutnya gratis, selama periode paket. Tagihan roaming internet kamu tidak akan melebihi jumlah paket internet yang dipesan. Itu adalah hal terbaik dari paket unlimited internet roaming IM3 Ooredoo.

ASIA & AUSTRALIA

PostPaid

3 Days

Unlimited
3 days



Rp. 250.000
5 Days

Unlimited
5 days



Rp. 300.000
7 Days

Unlimited
7 days



Rp. 450.000

PrePaid

3 Days

Unlimited


25 minutes calls
25 SMS


Rp. 250.000
5 Days

Unlimited


Nelpon 25 Menit
SMS 25 SMS


Rp. 350.000
7 Days

Unlimited


100 minutes call
100 SMS


Rp. 450.000

AMERIKA & EROPA

3 Days

Unlimited
3 Days



Rp. 550.000
5 Days

Unlimited
5 days



Rp. 950.000
7 Days

Unlimited
7 days



Rp. 1.250.000
Coverage Network in Other Country
Zona-1 : ASIA & AUSTRALIA Australia, Tiongkok, Hong Kong,
Jepang, Malaysia, Singapura,
Korea Selatan, Brunei Darussalam, Kamboja,
India, Macao, Myanmar, Selandia Baru,
Filipina, Taiwan, Thailand, Vietnam
Zona-2 : AMERIKA & EROPA Perancis, Jerman, Italia, Belanda,
Spanyol, Inggris, Amerika Serikat, Turki,
Albania, Belgia, Kanada, Kroasia,
Cekoslovakia, Denmark, Estonia, Finlandia,
Yunani, Hungaria, Irlandia, Malta,
Norwegia, Polandia, Portugal, Romania,
Russia, Swedia, Swiss

* Notes:
- Roaming services in Vietnam are only available for prepaid customers
- Roaming service in Finland is only available for postpaid customers
- Postpaid customers can only enjoy Internet packages
- Especially for United States destinations, users can enjoy the convenience of internet roaming with FUP up to 35 GB on T-Mobile operators

How To Activate

Sebelum Berangkat
Info Lengkap di *122#

Aktifkan paket roaming dengan menekan *122# dari ponselmu dan pilih paket yang sesuai kebutuhanmu.

Saat Kedatangan
Sambungkan Layanan

Saat tiba di negara tujuan, kamu cukup memastikan layanan data roaming di ponsel dalam keadaan aktif.

Pantau Penggunaan
Pastikan Penggunaan Selalu Terkendali

Tekan *122*3# dari ponselmu untuk mendapatkan Informasi terkini terkait penggunaan data roaming selama di luar negeri.

DAPATKAN JUGA PAKET
UNLIMITED ROAMING DISINI



FAQ

  • What is Unlimited Internet Roaming Packages?
    Unlimited Internet Package is a Combo Roaming package for Asia & Australia destination and Internet Roaming Package for America & Europe destination that consists of a 3 Days, 5 Days, and 7 Days package that is eligible for IM3 Ooredoo users (Pre-paid and specific for Post-paid only able to enjoy Internet Package)
  • What are the benefits of this package?
    While roaming, IM3 Ooredoo Users can use UNLIMITED Internet, free call and SMS during active package period. Besides that, it is also more economical price compared to daily roaming tariffs.
    (Benefit of calling and SMS only applicable for Asia & Australia roaming packages)
  • How much is the tariff for Unlimited Internet Roaming Package?

      Asia Australia   Amerika Eropa
    Combo 3 Hari Combo 5 Hari Combo 7 Hari Combo 3 Hari Combo 5 Hari Combo 7 Hari
    Tarif Rp250.000 Rp350.000 Rp450.000 R550.000 Rp950.000 Rp1.250.000
    Internet Unlimited Unlimited
    Telfon 25 menit 25 menit 100 menit - - -
    SMS 25 SMS 25 SMS 100 SMS - - -
    Cakupan Semua operator di 17 negara Semua operator di 29 negara
    Kamu dapat registrasi paket dengan pilihan sebagai berikut :

    Terms and condition:
    - Waiting time of package activation is 15 days
    - Postpaid user need to make sure the International Roaming feature already activated.
    - Price is including Tax 10%.
    - Package active state started once user arrived in the roaming country with the roaming package country coverage.
    - Applied Fair Usage Policy for internet usage
    - Especially for United States destinations, users can enjoy the convenience of internet roaming with FUP up to 35 GB on T-Mobile operators
  • Which countries are in the roaming Unlimited Internet Roaming Packages coverages?
    Asia Australia packages is valid in 17 countries (include Vietnam as the new coverage) and the America & Europe packages applies in 29 countries.
    Postpaid user is only able to enjoy Asia Australia packages in 16 countries coverage excluding Vietnam.
  • Does the Unlimited Internet Roaming Package apply to all operators?
    Yes. Package tariff is valid for all operators in a country. Does not apply to Satellite and Maritime GSM operators (e.g. on a cruise ship, air plane)
  • Does the benefit of Calling and SMS applied to be used to any operator?
    - Calling benefit is valid to be used for calling to Indonesia, local number in the visited roaming countries and received a call in the visited roaming countries.
    - SMS benefit is valid to be used for SMS to any operator in Indonesia and internasional destination.
  • Can I buy the roaming package in Indonesia or abroad?
    Yes. You can buy the roaming package while still in indonesia or abroad.
  • In which Operators this promotion tariff applied? Do I need to do manual selection?
    This promotion tariff applied on all operators in the roaming countries which has cooperation with Indosat Ooredoo. Customer doesn’t need to do manual network selection
  • How can I buy these Unlimited Internet Roaming Packages?
    There are so many way to buy the Unlimited Internet Roaming package. Here are the channel :
    ✓ UMB *122*1# (atau *123# ”International Menu”)
    ✓ myIM3 Apps (for Android & IOS)
    ✓ IM3 Ooredoo Top Up Outlet
    ✓ Marketplace: Tokopedia, Bukalapak, Traveloka, Lazada
    ✓ Minimarket: Alfamart, Indomaret, FamilyMart, Circle K
  • What determines the active period of the package?
    Your package active period starts from you arrival at the country of your destination and entering the countries operators network. The waiting period between departing Indonesia and entering the network of the operators abroad is no more than 15 Dayss. If more Dayss are needed – then the package will automatically end.
  • I already buy an Unlimited Internet Roaming package, but I cannot use the package. What should I do to troubleshoot to be able to use the benefit?

    Make sure the following item already been setup:
    1. International Roaming (IR) of your postpaid SIM is already activated
    2. You are already successfully buy the Unlimited Internet Roaming packages
    3. Mobile Data & Data Roaming: ON/enable on your device
    4. APN setting on your device must follow below configuration

    Nama APN

    INDOSAT

    APN

    internet

    User Name

    dikosongkan

    Password

    dikosongkan

    Proxy

    dikosongkan

    Or use below APN setting:

    Nama APN

    INDOSAT

    APN

    indosatgprs

    User Name

    dikosongkan

    Password

    dikosongkan

    Proxy

    dikosongkan


    5. Make sure you are already connected with Indosat Ooredoo roaming partner, if problem still persis you can try to choose the operator manually.
    6. Turn of WiFi & try to on/off airplane mode or restart device and try to connect again


  • What happened if the Unlimited Internet Roaming package is ended?
    If the Unlimited Internet Roaming package is expiring, then you will be charge a normal retail tariff applied in the roaming country.
  • Can I use the package across countries?
    Yes, as long as it is within the normal usage limit per day.
  • What if when I’m buy the Package but the balance is not enough or my credit limit reach the max?
    The process will be failed. Please do reload first then re-dial to *122*1# to activate the Package.
  • How can I do check the roaming usage status when abroad?
    You can check the status and usage of the package on *122*1# or from your myIM3 Apps.
  • Can I unreg the package while still active?
    Yes, you can unreg the package via UMB *122*1# or myIM3 apps
  • Can I buy the package more than 1 time? (Rebuy)
    Yes, you can rebuy the package via all channel. You will get the confirmation to buy via UMB *122*333# or cancel it via UMB *122*555#.
  • For the package benefit, how the calculation? Does it use Indonesian time zone or its roaming country time zone?

    For the Unlimited Internet Roaming, its Internet usage Fair Usage Policy calculation will follow Indonesian time zone. It will reset every 00:00 WIB.

    The package validity will use 24 hours package duration since active on the package. Example: If you arrived on Singapore on Aug 1st 2017 at 11:00 AM (Singapore time), and activate Internet Package 7 Days, then the benefit will stay until Aug 8th at 11:00 AM (Singapore time).

  • Do these Packages apply auto-renewal mechanism? Did I get notification when the Active period was over?
    Unlimited Internet Roaming Package will not apply auto-renewal. It will automatically UNREG when the period is over. You will get notification when package expired.
  • Is there any Fair Usage Policy applied for this package?
    Yes. Fair Usage Policy (FUP) applied for Unlimited Internet Roaming, however the speed of internet access depends on many factors, and it can be related to the coverage of the signal (network) and quality of the IM3 Ooredo roaming partner operators. After reaching the use of reasonable limits, then the speed will drop to 128Kbps / 256Kbps.

    Especially for United States destinations, users can enjoy the convenience of internet roaming with FUP up to 35 GB on T-Mobile operators

    Package

    Validity

    FUP Internet Roaming in United States using T-Mobile network (USA)

    3 Days

    • 15GB/3 days for T-Mobile in United States 
    • Other Operator in all countries America & Europe will remain 500MB/3 days
    • Speed after FUP 128Kbps

    5 Days

    • 25GB/5 days for T-Mobile in United States
    • Other Operator in all countries America & Europe will remain 1GB/5 days
    • Speed after FUP 128Kbps

    7 Days

    • 35GB/7 days for T-Mobile in United States
    • Other Operator in all countries America & Europe will remain 1.5GB/7 days
    • Speed after FUP 128Kbps
  • How can I enjoy the full speed internet after reach the FUP?
    You can buy Booster package or do rebuy of the Unlimited Internet Roaming packages
  • How can I buy the Booster Package?
    You can buy the booster package thru *122*1#
  • How much it the Booster Package price?

    Roaming Coverage

    Booster

    Active Period 

    Tarif*

    Asia &

    Australia

    (Prepaid User)

    100 MB

    Valid for 1 day (active after activation till 24:00 in the same day)

    59,000

    Asia &

    Australia

    (Postpaid User)

    100 MB 

    Following the package validity period

    59,000 

    200 MB 

    109,000 

    400 MB 

    199,000 

    Amerika & Eropa

    100 MB 

    Following the package validity period

    119,000 

    200 MB 

    219,000 

    400 MB 

    409,000 

  • Can I buy Booster Package before the usage of internet reach the FUP threshold?
    Yes. You can buy the booster package before the internet usages reach the FUP threshold. For Asia Australia Package, the FUP will be reseted for the rest of the day, while for Amerika Eropa Package, the FUP will be added immediately and accumulated with the remains of threshold calculation.
  • Can I buy Booster Package multiple times?
    Yes. You can buy the booster package more than 1 time. For Asia Australia Package, the FUP will be reseted for the rest of the day, while for Amerika Eropa Package, the FUP will be added immediately and accumulated with the remains of threshold calculation.
  • Can I buy a Booster Package from different roaming package?
    No. Booster Package is only valid for roaming package with the same country coverage.
  • How can I contact the Customer Care from abroad?
    You your further roaming assistance from Saudi Arabia, you can contact 24/7 customer service thru the following channels:
    • Mention @IndosatCare on Twitter with your question
    • Email to cs@indosatooredoo.com
    • Dial +6281612050 (for postpaid) or +6281612050 (for prepaid) (normal tariff call applied Rp 6,000/minute)
  • If I want to know more about the Promotion, is there any website page I can visit?
    You can visit our official website at im3.do/ulRO

Terms & Conditions

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