Pulsa & Quota Darurat

Don't lose communication because you run out of credit. Call and SMS to all Operators and buy packages in any situation with Pulsa & Kuota Darurat.

Get Pulsa Darurat up to Rp. 100,000 that you can return later when you’re Top Up

Press *505#

How To Pay

You will pay Pulsa Darurat when top up plus service fees according to the service fees table. Example: If you use Emergency Credit Rp. 2,000, there will be an additional service fee of IDR 500.

Following is the mechanism for topping up to IDR 10,000:

  • Rp 7.500 will be added to main balance
  • Rp 2.000 will be used to pay SOS Balance
  • Rp 500 will be used to pay SOS Balance service fee automatically

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FAQ

  • What is Pulsa & Quota Darurat?
    Emergency Pulsa & Quota is a Product for IM3 Ooredoo Prepaid card users. The Credit or Quota given from this service will be added as your ‘Emergency Balance / Quota’ which can be used for communication activities such as Voice calls (All domestic operators), SMS (All domestic operators) and also it can be used to purchase a package (i.e data, voice package or application in Google PlayStore).

    Emergency Pulsa

    Max. Service Fee

    Validity

    Rp 1,000

    Rp 400

    2 days

    Rp 2,000

    Rp 800

    2 days

    Rp 3,000

    Rp 1,200

    2 days

    Rp 4,000

    Rp 1,600

    2 days

    Rp 5,000

    Rp 2,000

    5 days

    Rp 6,000

    Rp 2,400

    5 days

    Rp 8,000

    Rp 3,200

    5 days

    Rp 10, 000

    Rp 4,000

    5 days

    Rp 15,000

    Rp 6,000

    10 days

    Rp 20,000

    Rp 8,000

    15 days

    Rp 30,000

    Rp 12,000

    30 days

    Rp 50,000

    Rp 20,000

    30 days

    Rp 70,000

    Rp 28,000

    30 days

    Rp 80,000

    Rp 32,000

    30 days

    Rp 100,000

    Rp 40,000

    30 days


    Quota Price*

    Quota*

    Max. Service Fee

    Validity

    Rp 2,500

    700 MB

    Rp 1,000

    1 day

    Rp 3,500

    1 GB

    Rp 1,400

    1 day

    Rp 5,000

    1 GB

    Rp 2,000

    3 days

    Rp 5,000

    500 MB

    Rp 2,000

    2 days

    Rp 5,500

    2 GB

    Rp 2,200

    3 days

    Rp 15,000

    1 GB

    Rp 6,000

    7 days

    Rp 15,000

    2 GB

    Rp 6,000

    15 days


    * The Price and Quota could be changed at any time, for the updated information please dial *505# from your cell phone
  • What is the rate if I use this Emergency Pulsa serice?

    You must meet the following conditions to be able to use this service:

    Rate

    Rounding

    Tariff

    Voice Call to Indosat Ooredoo

    Per-second

    Rp. 5

    Voice Call to Other Domestic Operator

    Per-second

    Rp. 17

    SMS to All Operator

    Hit

    Rp. 200

  • What are the criteria for using this service?
    First, you must pass the Credit Scoring (Indosat Ooredoo have the full-right in determining whether someone is eligible or not to get the offer), and you also have to pass the conditions below :
    • IM3 Ooredoo Active Prepaid User
    • >= 3 months since SIM Card first activation
    • No outstanding from previous Emergency Pulsa / Quota
  • What is the mechanism so I can get the service?

    You can easily dial *505# from your cell phone to see all the eligible Emergency Pulsa or Quota offers.

    Also, if your main balance credit is below Rp2500 after making a call/SMS/Data Usage (low balance) , or, if you fail when making a transaction because your balance is insufficient, we will detect those conditions and will send you an offer for Emergency Pulsa or Quota

    If you choose or accept by responding to the offer, the system will inject the Credit or for the value you confirmed.

    The validity period of Credit and Emergency Quota can be seen in the previous table.

  • How do I pay back my Credit or Quota outstanding ?

    The payments are made instantly when you do the top-up to recharge your main account balance using physical/electronic voucher via outlet / ATM /Bank or other channels.

    The system will automatically deduct your top-up amount with your outstanding amount and the rest will go to your main account balance (if there are any).

    The SMS or Data Voucher or Balance Transfer Service cannot be used to payback the outstanding.

  • How many times I can get the Emergency Pulsa/Quota offer?
    The system will send you the offer at least 1-time per day, but you can also dial *505# anytime you need the service.
  • Is this Service applies to all Indosat Cellular users?
    Currently this service only valid for Prepaid customers
  • Can I paid out my outstanding with balance transfer from other customers?

    No you cannot. The payment can only be done with regular recharge/top-up.

  • After top-up, and I still have remaining emergency credit or quota available, can it still be used?
    Yes, the availble emergency credit or quota will be used first before the main account balance.
  • How do I unsubscribe for this service?
    This service is not a subscription service, you do not need to unsubscribe.

Terms & Conditions

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